I picked the van up using my smart phone and this was my worst experience with U-Haul. When I need help the chat process was terrible in my opinion. U-Haul should have a real person available on the phone when help is needed.
Kirk B
Kirbyville Automotive LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Kirbyville, TX 75956
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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I have left many trailers at this location over the last year because of my move. Personnel always friendly, polite, and helpful. They always unhook the trailer for me. Facility very clean!
Lori BThey weren't friendly, the price was more then what I reserved it for online. Online it was 390.00 for the truck, 45.00 insurance 12.00 dolly, 6.00 blanckets, 45.00 taxes for a total of 453.00. When I got there they charged 507.000 They didn't have the dolly i reserved & the blankets were more then oline . So I had to pay it had no choice II didn't have the time to look else were or to argue with them.
LETICIA SI highly recommend Kirbyville Automotive for all of your trailer rental needs. They maintain a well stocked. Inventory of trailer sizes and lengths. They can help you select the trailer type and size that fits your needs. Additionally, they connect/disconnect trailers to your vehicle to ensure your trailer is properly attached to your vehicle.
LEWIS FOnce at the location, I began the online check-in process, as it was a Saturday. There was no cell service. The whole process was supposed to take 5-10 minutes. Instead, it took 30 minutes. I had ordered a dozen moving pads but did not receive them.
Bobby S