Jodie was very professional checking me in for a U-Haul van. I showed her my reservation and she knew exactly what I needed. It was less than 5min and then I was on my way to carry out my business. The return was just as easy. She was giving me tips to fill up the U-Haul but I guess I just don’t have the knack to estimate the gas at the pump even with the scale she gave me. It wasn’t much over, but nevertheless the check out was really smooth and quick. Thanks Jodie!
Kenneth L
Kirkland Way Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Kirkland, WA 98033
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Unneccesary extra fees
Lee AI found the "new" process difficult as I do not have a smartphone. I found it hard to believe you cannot rent a van without one--which is what the rep (Sarah) at Kirkland Storage insisted was the case and also insisted on a 3rd person to contact, despite the fact I had someone else there with me. Further I found her manners and customer service skills sorely lacking. I will avoid return business at that location. Other than that, van was fine, online ordering and billing went fine. Thanks for asking for feedback.
roy bTruck and equipment return was super easy.
CHANG MThe woman who helped me was delightful. I will definitely rent a truck from here again.
MARIE A