They rented me a broken vehicle that started over heating and was damaged
Matthew Z
3840 Formosa Corp
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Kissimmee, FL 34746
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Customer Reviews
- 3.0 Average Customer Rating
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Very hard to locate inside flea markets- also no signs as to where to find extremely small office - signs outside also very small in an area populated with many shops-
MAGDA PLocation is inside a flea market with no signs. Took me 30min just to find it. The truck i had was dirty. And the radio kept changing on its own.
Alyssa BWhen our Uber driver pulled in, it looked like an abandoned warehouse. I’m not sure what kind of business this is, but I didn’t see any uhauls anywhere. The Uber driver backed out and took us to another location… on our dime… on the clock. Why, because this place didn’t open until 10 am on a Sat. No one was there, no one answered the phone. We had an 8:30 am pickup. After driving to another uhaul place (also closed) I called the corporate number. They informed me the truck was at the orignal location. OK Where???? They told me the owner said it was parked behind the building. So, basically hiding. I had to get ANOTHER uber and drive back. We finally found it hidden in the back. You’d think the owner of this business would have reached out to let us know that since the whole establishment looks ran down and out of business. A simple text would have been appreciated. If you read this, please do this moving forward. I’m not from there! I wasn’t told it was an Easter Egg. Nothing. This is terrible customer service. I spent extra money and time on Ubers and my movers were waiting on me. Which now I’m late for that! This was a terrible experience. If you rent from this location, I highly suggest calling in advance to find out where the truck is hidden. The truck had a bunch of white dog hair in it.
Stacey SThis location is in a flea market. Good luck finding their office. I rented a truck from another location and it was changed 24 hours before to this location. At first they could not find my reservation, then said the truck was not there for my reservation. The truck showed up while I was there. The inside of the truck was not cleaned out.
PEGGY-ANN M