Be transparent on the charges. I was quotef $78 and charged $177. Not cool.
Elizabeth O
Exit 115 LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Kittitas, WA 98934
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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All went very smoothly
GARY MPrince was great in getting us set up. He had good advice on how to deal with hills. He told us specifically when the van was due back and to fill it with regular gas. He was also very kind.
Mark CConfirmed truck 3 days earlier then on the day we reserved it for I had to drive 100 miles to pick the truck and trailer up. Otherwise the truck was great as I had to drive 800 Miles. I was given an extra day and $50 credit. Should have been much more.
Roy MI ordered 12 moving blankets with my truck but never received them. I thought “I have bigger fish to fry right now” and didn’t think twice about it. After returning my truck, the U-Haul dealer called and said they wouldn’t process my return unless I payed an additional $100 to pay for the blankets THAT I NEVER RECIEVED. I had to fork it over or “be banned from all moving companies forever”. This added to an already stressful moving experience. If you have to use third party people to facilitate your business, maybe vet/train them better and give them the capability to communicate with each other. I would take away stars if I could…
KELLAM C