Easy to return the truck at this location.
GORDON S
Exit 115 LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Kittitas, WA 98934
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Pickup was highly inconvenient due to a total lack of functionality of the UHaul app and website. We were unable to edit the reservation, add a driver or even pick up the UHaul without the help of customer service. Picking up the UHaul required us to give the phone numbers of 3 contacts for UHaul personnel to call, which is pointless, arbitrary, and silly. Fortunately, each customer representative we contacted was extremely helpful and solved our issues for us, none of them expressing any surprise at all that the app and website were giving us issues. The many negative reviews for the app align with our experience. If you're going to make a tool, make a tool that works.
Spencer FDesign improvements to the trailer, i understand they are built to be easier to maintain, but they are not easy to disconnect in the event of a problem when loaded.
RANDALL TSame as prior comment on the Truck return.
ANTHONY MAgain, no clear signage to indicate where to go for UHaul business. Granted, the gas station is the only building nearby, so it's the likely location. I waited for several customers to purchase JoJos, Chicken Tenders, etc. and pay for gas so that I could begin my check in process. Staff was very friendly. It was simply a strange experience for me as I've never dropped off at a gas station before.
ANTHONY M