Prince was great in getting us set up. He had good advice on how to deal with hills. He told us specifically when the van was due back and to fill it with regular gas. He was also very kind.
Mark C
Exit 115 LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Kittitas, WA 98934
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Confirmed truck 3 days earlier then on the day we reserved it for I had to drive 100 miles to pick the truck and trailer up. Otherwise the truck was great as I had to drive 800 Miles. I was given an extra day and $50 credit. Should have been much more.
Roy MI ordered 12 moving blankets with my truck but never received them. I thought “I have bigger fish to fry right now” and didn’t think twice about it. After returning my truck, the U-Haul dealer called and said they wouldn’t process my return unless I payed an additional $100 to pay for the blankets THAT I NEVER RECIEVED. I had to fork it over or “be banned from all moving companies forever”. This added to an already stressful moving experience. If you have to use third party people to facilitate your business, maybe vet/train them better and give them the capability to communicate with each other. I would take away stars if I could…
KELLAM CFirst attempt at drop off was met by a very rude person who said he would not do things until after 1 pm. The mini mart they operate out of is nasty dirty, the fuel islands an surrounding facility is dirty. When we returned we did have a different staff person who was pleasant an took care of things efficiently
TERESA MThe customer was supposed to have the truck there by 9:00 am , I did not get to leave with the truck 10:45, I was told there was 3/4 tank of gas , wrong. When I started to drive it said a little above 1/2. This delay meant the people I had lined up to help me load the truck could not help as they had other plans at noon with their families. The stealing wheel was stuck and it looked like soda was spilled on the floor board and was sticky as well. The people that dropped it back off would not answer their phone when the agent tried to reach them because they knew they were late. I do not blame the agent for that. The fact is I had to leave without really getting to check the truck and the other people just grabbed their paperwork and got the hell out of there. I was really pissed because I had to fill the truck with gas 55.00 bucks there at another gas station. 🤬😡
larry s