I hate rating Steve and Brenda Hart this score. I received a check in notice of my trailer WELL OVER 20 days AFTER I dropped the trailer off at their location on 5/24 causing quiet the shock to get another bill well over 800.00 dollars. Why? Because the staff at the EXIT 115 did not check in my rented trailer LIKE they said they would that day. A serious conversation should take place to ensure the agents staff are checking in rentals timely and accurately. I should have insisted on getting my receipt that day - as the kid at the counter said, "I got you, just pull it over there and back in" you are good to go after that! I recommend the Hart Exit 115 because they are good people and personable. Staff need a talking too -
raquel F
Exit 115 LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Kittitas, WA 98934
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Great service and no issues.
Anthony DThe team was prompt and friendly...enjoy working with them!
Christopher HThe trailer and the process was great. Interested in buy a trailer when you get rid of it. How do you get rid of older trailers?
KOVEY LRented a 6 x 12 trailer. It towed very well. I was impressed. Towed it over 1300 miles.
Edward D