The truck box had cat urine on the floor and smelt as such. The cab had cat smell as well as lots of pet hair and glass in the cup holders. Even the 2nd pick up site commented on the smell.
Philippa M
Smokies Storage And RV Parking
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Kodak, TN 37764
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- 4.0 Average Customer Rating
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I rented a uhaul truck from Kodak TN and was moving to Hedgesville WV. Upon arriving in Hedgesville WV the Kodak TN uhaul informed my wife that the previous rental person left a handgun in the glove compartment box. I went to check and there was a loaded revolver right where my 3 yr old son was sitting. At this point we were extremely upset. If my 3 year old had gotten his hands on it it could have been devastating not to mention crossing over states with strict gun laws cold have made me a felon. We called the Hedgesville WV sheriff's department to come retrieve the firearm. My wife started receiving phone calls from the person who owns the firearm. Not only did they leave a firearm in the vehicle but uhaul also gave a complete stranger my wife's information. Will never use uhaul again and neither should anybody else. Horrible customer service, way overpriced, and you can become a felon overnight or dead dealing with this company. No number to corporate either. I have an incident number and still no upper management has contacted me in regards to this. Its disgusting the way uhaul operates.
JOHN VThey made it real easy to drop off.
TONY GGoodbye
RUSSELL OWe explained about the issue with the truck. She said she would have someone look at it. I hope she did!
JOSHUA B