The represent didn't assist me on how to engage the trailer to my vehicle and gave any further instruction, the trailer was not clean at all and the equipment need some maintenance.Ariel G.
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Lafayette, AL 36862
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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This pickup location was fine. My only complaint is that it was ~25 miles from my original location and my original location was changed at the last minute and without any notification. So I effectively lost an hour out of my move schedule without notice. It is unclear to me why your online reservation process allows me to reserve a trailer and one location and then changes it.Jeff C.
The clerk was courteous and the process was very easy!Kenneth H.
I requested a pick up in Auburn AL, and received an email confirmation for that location. However on day of pick up I decided to call to confirm and I was notified of the new location which was 30 min. awayMARILUZ H.
No one was there at the pickup time. Fortunately the mechanics who had nothing to do with Uhaul had the Uhaul reps cell number. I contacted the Uhaul rep who couldn't be there and he contacted the field manager. The field manager quickly contacted me and resolved the issue. I will always have faith in Uhaul, but will be picky about the pickup location in the future.Michael R.