I just want to comment that I have been a loyal uhaul rental guy. If you check my history as a customer I have spent thousands over the last few years with uhaul. I picked up this recent truck and while I was driving 8 hours north through Wisconsin it got dark and the headlights were barely working. I had to turn the high beams on which only made a slight improvement and the pointed almost straight down only illuminating about 20 feet in front of me. I was in the north woods at 1:00am and struck a deer that was standing in the center of the road but I could not see it because the headlights were so bad. I was willing to pay for the broken turn signal but it seems they also want to charge me for a headlight which was not broken at all they just didn’t work from uhaul old bulbs or just terribly adjusted. I don’t feel I should pay for this damage since I could barely see the road more than half the trip. I had the high beams on the entire time and not one person flashed their brights at me to turn my high beams off. I’m very disappointed that uhaul won’t help me with this. Might look for a different rental company for my moving needs in the future. Very disappointed. The good news is the deer was ok and was just stunned. She ran off into the woods. I am thankful I was doing 5mph under the speed limit because of the headlights issue or I might have killed her. But if they had worked properly I would have seen her sooner and probably avoided hurting her. Thank you Joe
JOSEPH S
Quality Hardware
(U-Haul Neighborhood Dealer)
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One-Way and In-Town® Rentals in Lake Linden, MI 49945
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I have rented roughly 30-40 times from u-haul and this location is by far the best I have ever been to!
CODY Aa pleasant experience
Laurel MNothing. You guys rock n roll! Thank you Chris!
KERRI COriginal truck had an exhaust leak. Ended up having to switch out trucks due to fact exhaust pipe broke completely off enroute to destination.
Kraig M