I went in rented the U-Haul and was gone on my way within minutes everything worked out perfect thank youJohn B.
Trailer Rental & Towing in Lake Placid, FL at C Store & Food Mart
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Lake Placid, FL 33852
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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Trailer was missing the lights pig tail. Had to buy one. No one came outside to show me where my trailer was or inspect it.David D.
Was very helpful.Jack L.
I have been overcharged 2 days. The receipt indicates I returned the trailer today. I actually returned the trailer around 4 PM on Saturday, the 16th. WHAT IS GOING ON. THIS IS FRAUDULENTTerry S.
Everything was great.. dealing with the store was so easy .the truck was top of the line great experience thanksDONALD C.
There was no one available to receive uhaul equipment. I was told by the store attendant to just leave it and a receipt will be emailed to me. I asked for some kind of acknowledgment of receipt in writing and eventually after insisting I I was able to get a signed affidavit of receipt. I shouldn't have to ask for a receipt of delivery.russell G.
Have someone else there to help disconnect trailer.Mike C.
Only one lady in the store I had to ask another customer to help me unhitch the trailerMaurice H.
Agent 20 minutes late for appt time. Was charged an additional $147.00 from my debit card on Monday. He thought I was another customer who was renting a truck and dolly. He had not closed the accounts and itveas removed. This morning Tuesday the 147.00 was ppulled from my account again in addition to my 38.00 rental charge. This must be addressed.Robert M.
Uhaul is secondary business, so gets lower priority as to importance. Still a good experience.ROBERT R.
The fuel was incorrectly noted. There was less that 1/4 tank when I picked it up. I took a photo of the dash when I picked it up and it clearly showed less than 1/4.Mark P.
There was roaches alive and dead, broken glass everywhere, some sort of poop and sugar grains all over the floor. When the owner was told he said it's ok, we got insurance. He told us the truth had 3/4 worth of gas and there was only 1/2.Elizabeth A.
A dedicated computer workstation and UHaul staff would have made the experience much more efficient.Karla S.
The key was not in the box. The store clerk called someone who didn't answer her phone. Then he called someone else. The clerk said 10 minutes. 20 minutes later the manager showed up. No apologies. So the ten o'clock pickup didn't start until after 11. Poor representation for UHaul.Mary J.
Even after all that happened, the lady i spoke to here was very nice and apologetic for everything that has happened, even if she couldnt fix anythingSebastian Q.
The only location that came through. Placid Lakes Boulevard . U-Haul promised a truck for Saturday at 10 a.m. for 2 days and then canceled and told me they were unavailable.Greg C.
Made reservation week prior, left message with clerk for owner to call. Never called. Arrived 10:30, coverd trailer not there. He said he would "order fromBill C.
The fuel should be brought back to the level when obtained, but if you do not remember the level, the picture that was uploaded of the guage when taking the vehicle is not available to the customer or your customer service rep on the phone. I called and could not get an idea of the level so I refilled to the level I thought was correct. This was done through the 24/7 process.John W.
Keep up the good serviceJames M.
Oil the ratchet mech. On the trailerJess J.
No one there to check in vehicle during regular business hoursGreg C.
No one at location to check in vehicle .mileage, fuel,or dolly rental. Had to take photos of vehicle ,mileage and fuel and also had to call U-Haul to let them know no one at location during regular business hours.Greg C.
The customer service was exemplary... outstanding. Highly recommend to family and friends to pick up and drop off. We moved from Maine and dropped off our unit at C-Store. We were so impressed on the friendliness of staff and how helpful they were in answering our questions in the process of dropping of the uhaul. We were so impressed that when we closed on our home we chose C-Store to pick up and drop off our uhaul. Thank you C-Store for treating us like family.Gary W.
No commentswayne C.