The operator was rude and swearing obsenities the whole time I was there at the pick up location. The trailer was 34 years ols and in poor condition. Paint peeling off the sides. The wooden slats inside was missing on the right hand side. So hard to fasten items down. Generally a poor experience. I have rented regulary from U-Haul this was definitely the worst rental to date.
David S
Mile Hi Tire & Service
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lakeview, OR 97630
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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JASON RThank you!
Jay BWhen arriving the person who greeted me just grunted. I waited for a word to come out of his mouth and he said”what do you want”. I said to pick up a U-Haul and he walked away. Then he turned and motioned me to follow. He took me to the U-Haul guy and the U-Haul guy was great. The initial greeter reminded me of something out of the movie “deliverance”. A weird place for sure, that’s why the average rating. I would rate the U-Haul guy excellent, as he took care of hitch and explained everything to me. He got me the furniture blankets and was very kind. The initial greeter, not so much.
ROBERT RThe gentleman that waited on us had exceptional customer service skills. He was very helpful and kind. Warmed the truck up for us and showed us where the customer service number was just in case
MARY M