I did not ask nor authorize that person (I don't recall his name but he is the owner of that business) to add the $45 Safe Move insurance. I called him a short time later and he seemed bothered that I noticed he secretly added the $45. He says he will refund the amount. 7 days later and no refund. I just now called UHaul toll free number and they immediately started the refund process. I was not going to resort to having to remind that person that he either forgot to refund me or did not want to actually do it. Ridiculous and unprofessional
ERIC R
Cigs 4 Less
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lancaster, CA 93534
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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I would kindly recommend to all who need to move or just looking to move something big. They are very professional and have excellent customer service and are patient.
CRISTIAN PThis shop told me I was being charged too much, gave me a number to call to request refund. THIS shop was helpful and seemingly honest.
Robert MEverything was really easy clean pleasant
VIDA LExcellent customer service
BRIAN G