I reserved a 26' truck month or more in advanced. I confirmed my pick up two days before puck up and was told my truck would be at my location the night before. Went to pick up truck and it was no where to be found. Spent the whole day looking for a truck, teailer and storage facility. Found last truck (20') in laredo, last trailer and a very over priced and too big storage unit all by the grace of God. My $1100 rental will cost me over $3000 and a 1600 mile trip to and from laredo to get the rest of my stuff. Called customer service multiple times and had to wait on hold for 20+ minutes only to be hung up on. Needless to say, i am not happy with uhaul and they offered nothing to ease the pain, suffering, anxiety or cost of their screw-up. Not sure how much this was the fault of location or uhaul themselves. I was told i would get a $50 discount from the local dealer but that never materialized either.ANDREW C.
Trailer Rental & Towing in Laredo, TX at 59 Grocery
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Laredo, TX 78043
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 1.0 Average Customer Rating
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Uhaul is a scam, robbed me of my money, turned in my truck in less than a day no refundJose H.
Good costumer service, my drop off time to this location was at 8:30 , however the place does not open till 10 , the place is 18 miles away from Laredo which created a confusion with the " extra miles", the personnel was nice enough to fix this co fusion.David L.
This location was 20 miles away, not considered Laredo Texas. What was more troubling was the UHAUL PROVIDED THE WRONG TELEPHONE NUMBER FOR THIS LOCATION !!!!!!! It took an hour to get the trailer and I'm not liking the UHaul system anymorejohn michael M.
This location is nice but too far from Laredo Texas and there were closer places to return but we were not allowed.Mary M.