I was given the truck with 1/8 gas and took pictures to show the level of gas and drove 14.5 miles round trip, put 3 gallons of gas which left the gas tank more full than I received it and dropped the truck off a little over 2 hours after picking it up and just got my bill and they charged me a $30 fuel service fee, $10.50 fuel charge and a $7 dollar cleaning fee. This is criminal and I will make the authorities aware.
ROBERT H
Mini Mart & Smoke Shop
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Las Vegas, NV 89147
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Customer Reviews
- 4.0 Average Customer Rating
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Extra charges that were not within uhaul guidelines. Called immediately after seeing the added charges .. they pretended not to understand and then when pressed about why the extra charges the response was “this call is being recorded” I was happy when he said that so Uhaul could see just how horrible the service was. Instead of fighting I ended call and Uhaul took care of everything right away. SO MANY options stay away from this location.
JOSEPH LGreat customer service at this location. Professional, and efficient
NATASHA YWell done
DOUGLAS MThey don’t charge what is advertised
BRITTANY T