Excellent customer service. I had an awesome experience renting a Uhaul from this location.STEVEN H.
Alliance Energy No 4
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Laurel, MS 39440
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 5.0 Average Customer Rating
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For future reference, I would say that the people that are in charge of the U-haul know more information about how the U-haul is handled and taken off the property. The customer service was VERY poor, and their attitudes were terrible. I had to call a U-haul representative just to get any actual answers about how to unlock the truck, which was an inconvenience for me. I would definitely not recommend this location to anybody, and I hope that this location improves in the future.Ayanna C.
We requested a pick up location closer to our home. When we arrived at the new location to pick up, we could not get mobile pick up to validate our location. The attendant in the convenience store had to help us in between waiting on customers. We were set back 30-45 minutes.REGINALD W.
The only employee there had not handled a rental by her self. She did not know exactly what to do and called her supervisor. They had to search for my information and finally found it. There needs to be a little more training involved.Joe A.
Excellent customer serviceToney M.