Trailer Rental & Towing in Laurel, MS at Alliance Energy Industries
(U-Haul Neighborhood Dealer)

320 reviews

313 S 16th Ave   Laurel, MS 39440

(601) 778-4162

Hours

  • Mon-Fri: 8 am - 2 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(601) 778-4162

313 S 16th Ave
Laurel, MS 39440

Services at this Location:

Hours

  • Mon-Fri: 8 am - 2 pm
  • Sat-Sun: Closed
  • 24 hour customer return
Trailer Rentals

One-Way and In-Town Local Rentals in Laurel, MS 39440

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Customer Reviews

Average Customer Rating

320 reviews

Let us know what you think.
Your valuable feedback will help us serve you better.

Write a review
Rating:
5.0

More input.at.this.loction

STANLEY R. 
Rating:
1.0

The location is a sketchy gas station in Laurel MS

RYAN W. 
Rating:
3.0

Provide more one way trucks from highly populated areas.

Michael L. 
Rating:
2.0

I DID NOT RECIEVE ANY NOTIFICATIIN OF FINAL CHARGES OR CHECK IN.

Rhonda D. 
Rating:
3.0

Crowded parking. Employee had to move her car so I could park and I could tell she was not happy! It was awkward.

Tammy B. 
Rating:
4.0

This is the 4th time that I've rented a trailer from this location and I've never had a bad experience.

KENDAL W. 
Rating:
2.0

They had no idea I was coming. Of course it was all over the phone so they couldn't inspect trailer or help see if the lights worked which I couldn't plug in because I don't know how many vehicles still use the old 5 prong plug. The trailer number I was supposed to get wasn't there and the person I was talking to couldn't understand that there was only 1 5x8 trailer on the lot. Overall not a happy person.

James P. 
Rating:
1.0

The owner or the store that you are located at was very rude to many customer

Latricia T. 
Rating:
5.0

The truck had a little dirt inside the cab but the lady who rented the Uhaul is very nice. This is the second time I have rented from this site and she has been very kind.

fredrica B. 
Rating:
5.0

Although I hope to never have to move again, my experience start to finish was amazing. Needs were met above and beyond!!

Marion G. 
Rating:
3.0

Easier exchange to take possession of item

donald S. 
Rating:
1.0

For starters I had to manukau move a trailer out of the way. I had to get them after I moved the trailer to move a truck out of the way. No one would help back me up to the trailer. To help the next person someone at this place should be able to make sure the right size ball is being used. Make sure to help direct the person to trailer and help hook it up. I did all this on my own no help what so ever. I will try to never use this location again. They didn't even ask if I needed help. This place was bull crap!

Bruce S. 
Rating:
5.0

Cindy at Alliance gave excellent customer service. Thank so much, Cindy

shirley M. 
Rating:
3.0

Workers need to check when they are brought back. I was over charged for mileage that I didn't use. I'm not working right now so the amount they took out was not right so I couldn't pay my storage fee. This put a lot of hardship on me.

Tonia R. 
Rating:
3.0

My reservation was for 8:00 AM. There was no one there to check me in. I had to wait about 15 minutes for someone to call and okay me getting the key.

Kay S. 
Rating:
5.0

Thanks everyone was very nice and helpful

LaSharon H. 
Rating:
1.0

This is the 2nd time this location has inconvenienced me with no one present to handle dropping off or picking up a trailer.

Sylvia B. 
Rating:
1.0

You should remove your uhaul affiliate from here. It was poor service and a dirty truck that leaked.

Stephen R. 
Rating:
3.0

This is not their primary business and it comes second.

Peter H. 
Rating:
5.0

These people are extremely helpful and professional

Beau M. 
Rating:
1.0

The appointment was for 8:30 and the employee did not arrive until 9:00. They did not have all the equipment I rented and I had to go to another location to pick that up. It took over an hour just to get the paperwork done. She was having to check out customers at the gas station while trying to take care of my rental in between customers.

Justin C. 
Rating:
2.0

Make all employees more aware on how to except returns.

Christina P. 
Rating:
1.0

Very unprofessional. They want check trucks In or out.

Patricia W. 
Rating:
3.0

The only reason we drop off here is because my dad lives nearby. There really isn't anyone onsite who can help you, they just say to drop it off and leave, there's no check and balance while there to make sure you are good to go, etc. I've dropped off at this location twice and felt uneasy about it both times. Some type of assistance or information for the convenience store attendants would be nice. Otherwise, the location is easy and convenient.

Melanie D. 
Rating:
1.0

Staff is very unprofessional.. also, there is only one employee in the whole store to do Uhaul, operate the register, operate gas pumps and accept orders from incoming vendors. The time it takes to rent something is absurd. I am in the system and it still takes no less than 30 minutes to rent something. The guy that owns this alliance also ownes all of the Uhaul/alliance energy locations. They are all unprofessional, unclean and hard to deal with. It's a shame that this is who has taken over the uhaul locations in my area. I Cannot be more disappointed.

greg S. 
No reviews have been submitted for this location.

Back
To Top