Had to wait for an hour for someone to come give me the keys after calling U-HAUL twice trying to find out how to get the equipment I rented. Owner finally showed up and I got the truck. Was only supposed to drive about 60 miles total. I was picking up furniture from a rental company and had to be there by a certain time but because I was late getting the truck, the rental company sent my items to a different store for storage thinking I wasn’t coming. I had to double the amount of miles I had to drive to move everything I was supposed to move and of course had to pay $1 a mile. A $100 rental turned into almost $200 just in rental and mileage plus the amount of fuel I had to put back into the truck. That’s money I definitely could have used elsewhere but these people don’t care.
Jeramy R
McCleery Safe Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lebanon, IL 62254
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The gentleman there was very helpful and helped us disconnect and park. Made things so much better!
Wallace fRep was very courteous, helpful and thorough. Definitely will return if U-Haul services needed in the future
GARY Pwas closed when we dropped off, so no interaction with personnel.
Benito ALet them know if truck has cruise control or not. Other than that, he does a great job.
James L