I did not have a dolly in my truck like I ordered. I was charged for the equipment but it was not on my rental truck.
Erica R
Auto Outfitters Lebanon
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lebanon, IN 46052
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The guy at the pick up was good. But U-Haul it’s self dropped the ball on my order bc I need moving carts to help with my move and moving blankets. The guy said he was sorry but they didn’t have any or was given any. I booked out a week or more in advance. These no reason I shouldn’t have had what I needed. So now my back is a little more sore then it should be from moving this morning.
William MI reserved a 20ft truck on May 31 for a 7 am pickup on June 26 in Lafayette, Indiana (reservation #70656621). On May 30th, Uhaul called to tell me they had no trucks in Lafayette, and that I had to drive to Lebanon to get one. They didn't have any 20 foot trucks there and I was charged for a 26 foot truck which I did not order, and they didn't have the furniture pads I ordered because it wasn't a real Uhaul center.
Keegan HThey didn't have the dolly or furniture pads I requested. Also I was told by customer support that when I dropped it off I could file a dispute on those charges because I never got them... Well drop off happened and I never was prompted to dispute the issue.
William LJonny on the spot
mike a