The guy at the pick up was good. But U-Haul it’s self dropped the ball on my order bc I need moving carts to help with my move and moving blankets. The guy said he was sorry but they didn’t have any or was given any. I booked out a week or more in advance. These no reason I shouldn’t have had what I needed. So now my back is a little more sore then it should be from moving this morning.
William M
Auto Outfitters Lebanon
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lebanon, IN 46052
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Customer Reviews
- 4.0 Average Customer Rating
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I reserved a 20ft truck on May 31 for a 7 am pickup on June 26 in Lafayette, Indiana (reservation #70656621). On May 30th, Uhaul called to tell me they had no trucks in Lafayette, and that I had to drive to Lebanon to get one. They didn't have any 20 foot trucks there and I was charged for a 26 foot truck which I did not order, and they didn't have the furniture pads I ordered because it wasn't a real Uhaul center.
Keegan HThey didn't have the dolly or furniture pads I requested. Also I was told by customer support that when I dropped it off I could file a dispute on those charges because I never got them... Well drop off happened and I never was prompted to dispute the issue.
William LJonny on the spot
mike aThe the manager, Tim, was extremely helpful. Explain things well. And assisted me in hooking up the trailer.
JOSHUA H