The owner barely spoke English, accused my fiancé of stealing from the shop when he was waiting in line . Added insurance to my original reservation without asking me. Then added an extra insurance charge and an additional fee for “after hours” at drop off when we were there before the time I agreed on with customer service at the 1-800 number. She extended my time to 6:00 and we were there before 4:00.
CHEYANNA M
Jason Mart 2
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lenoir, NC 28645
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.5 Average Customer Rating
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Charged for an extra rental for going over the 4 hours! 24 hrs is supposed to be the standard rental time, when did it change? Also, this place said it had blankets and a dolly when ordering through the app and it didn't once I arrived.
todd gTell them do not go to Fairway Tire in Whitnel, you will get a run around. Go here! They are ready willing and able!
Bret CPut gravel where you store the trailers so it’s not a lake or mud pit when it rains.
Sarah SThe people that ran the gas station were not helpful. They did not seem to know how the u-haul process worked. Not the same as my previous experiences.
Simon A