Location was easy to locate and navigate parking lot containing rental vehicles. Staff were kind and easy to deal with. Staff informed me that they could only accept credit or cash, as the debit machine for U-Haul transactions was not working and they were told by U-Haul that it would not be repaired/replaced for 6 months. There was no indication of this when booking, initially, and is problematic. Not everyone carries a credit card, nor that amount of cash, when not aware ahead of time. And it is not acceptable. All forms of payments need to be accepted, especially when the cause for not accepting debit payment is because the point of sale terminal is not working, and not being promptly replaced or repaired. This is one of the better locations in Lethbridge to pick up a U-Haul, so this needs to be rectified.
Kaylee C
Once Upon A Child
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lethbridge, AB T1J0B1
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Not a thing was great
Jacob GLocation instruction is not clear, that we needed to go inside the store . We were looking for u haul office and spent 10 minutes looking for it, I have to phoned and that’s when I was told that it was inside the store. But other than that it’s good.
Jocelyn AThey made it easy and efficient
CRYSTAL FThe drop box should be. Bit well descriptive
Oluwadara A