Tires in the front were near bald on half the tread. Front bumper was damaged, steering wheel was 90 degrees from center. Check in process was almost an hour because you guys tried to charge me double. All around horrible experience!
WILLIAM G
Mailbox Depot
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lexington, KY 40505
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Customer service is on point, patience that surpasses everything.
Dickson KThe store was not open. I just parked the truck in front behind a couple of other rentals and dropped the key into the drop box.
GAYLON SOnly place to park was street-side, on a busy road. Parallel parking a U-Haul isn’t easy for those of us who don’t often drive one. Would have been helpful to know that prior to deciding to return there.
Melissa CFirst, our pick up time was changed from 9:30am to 11:00am. Then it took 1.5 hours to get truck because person was not able to get into system for reservation and people in charge was not answering the phones.
Mariah G