There wasn't anything special about the location. Location was clean (for an autobody repair shop), but not inviting. I processed the drop-off through the U-Haul app, so there was little to no onsite interaction. Drop-off location was convenient as it was in-town (unlike the pickup location selected by U-Haul). My experience of processing the booking, rental, pickup, drop-off, etc through the U-Haul app was stellar.
Shane H
Cornerstone Automotive
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Libertyville, IL 60048
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 5.0 Average Customer Rating
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Same as above. Dropped off after hours. Easy places to park
Daniel BI am rating this location poorly due to the fact that the gentleman (Chris I believe) who helped load the car dolly onto my truck was rude. When we connected the wire harness to the truck, the right light failed to come on. He said that’s normal and stated that the light only activated when you step on the brake. Having owned a number of trailers in the past, I knew this was wrong. He insisted that’s how it worked. I pulled the wire out from the wheel well and noticed a broken wire. I touched the two wires and the light came on. He then said they didn’t have anyone on site to fix the wire and told me I could go inside and get a refund. I told him it’s an easy fix and I would do it myself of which I did. The rest of the staff were absolutely professional in every way possible. Saying statements like Chris did to customers is very unprofessional and places the renter in a bad situation.
Alexander TNothing they were great and really helpful as well loading the trailer!! Have a great day!
MICHAEL GEverything was excellent
RUTH D