My Uhaul's a/c died on the freeway and the dealer was apparently unsympathetic, directing me to discuss the matter with Uhaul instead of cooperating in requesting a refund/partial refund for our loss of use. This occurred when the temperature was at 100 degrees with no apparent recourse.
Garrett B
Tranquil Lodge LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lincoln, CA 95648
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Location was great. Online customer service was great. The initial reservation agent was terrible. He booked me for a truck that was 15 miles away from my destination when there were trucks available to rent at another location 200ft from where I was. The location right across the street had multiple trucks available but this agent added on about $200 to my bill (gasoline, extra miles, uber to and from, etc.). Terrible. He must have been trying to pad the bill, only thing I can think of. Very shady.
MARC SVery disappointed. We rented 18 blankets for $15.00. When we returned them we miscounted and were 3 blankets short. We were charged $16 for 3 blankets. This is a rip off. Never again
JOSEPH WVery hard to find location. Was not able to look at truck before it was checked out to us. Was told it had 1/8 of a tank of gas, there was almost none. The A/c did not work in the truck and it was 102 degrees out, I almost passed out from the heat since the a/c would only blow out hot air. Could not talk to the person at the place where we picked it up as they did not understand what I was speaking about since they where a different person than who check us out the truck and did not speak very good english.
Joan GCan't think of anything
Pete C