The location was fine. The equipment was poor. I was sent to this location from Porterville as the auto transport trailer there had a cut tie down strap. The trailer at this location had a flat tire. Luckily there was a tire repair place right around the corner so I was able to get the tire repaired and on my way. Uhaul needs to do a better job on checking in and maintaining equipment.
Mike M
M&J Auto Repair
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lindsay, CA 93247
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- 4.5 Average Customer Rating
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The personal here were also extremely friendly, professional and helpful. Miguel was informative and even backed the trailer into the spot for me which was extremely kind after the long journey we had just made. I informed him of the issues we had with the trucks performance and he directed me to call the uhaul costumer service number. He said he would file the truck with the maintenance/mechanic to have them go over the truck before putting it back into rental rotation so that the next customer would not have the same negative driving experience that we had.The drop off location was close and convenient. Only a mile from our new home! All of the people I have been in contact who work for uhaul are all extremely professional and highly skilled in their positions. Other than the vehicle issues the overall experience has been great and made our move a lot less stressful and much more tolerable.
ben rFor this current location that I picked up in Morro Bay there is nothing you could do better they were perfect
BRANDON WThere appeared to be issues with communication about receiving 2 additional days for free due to the holidays. I called twice to confirm that I was not going to get charged. The first call mentioned that there was no indication of this but then upon reviewing the email there was no indication of the change. I had to call again to confirm and they told me that I was all set to be able to deliver it on Sunday without a charge.
Ivan MI had a very satisfying experience in this location overall
JOSE C