Was scheduled to return our U-Haul on Wednesday, 7/23/25 @ 10:00 a.m. We actually returned our U-Haul early on Monday, 7/21/25 around 3:00 p.m. Called the phone number as we could not locate the office but were able to locate U-Haul trailers in a parking lot in which we parked the trailer. Talked to the employee on the phone and she advised that we did not have to come in that they would be coming out to check the trailer in and we could go ahead and leave. I called U-Haul on Wednesday morning (7/23/25) around 9:30 a.m., to verify that the trailer had indeed been checked in just to find out that it had not been. The U-Haul Representative contacted Miller Doyle and they advised her that they were going to check in the trailer and the Representative advised me that I should be receiving a return receipt. After lunch time around 1:15 p.m. I called U-Haul again, as I had not received a return receipt. The U-Haul Representative advised me that it still had not been checked in. He took the necessary steps to report this issue to Management. I would never advise ANYONE TO TRUST THESE PEOPLE TO RETURN A U-HAUL EVER! To consistently lie to a Customer who is entrusting in them to make sure the equipment is returned in a timely manner.
CLAUDE M
Miller Doyle
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Livingston, LA 70754
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The place & help were fine.
Frieda HI wanted a4 day rental they gave me 5 days turned it he truck in the morning of the 4th day in Hammond la expecting a day refund that after a number of calls no satisfaction promises to look into it never call back guess i lose the money 😡
Paul DThe vehicle was COVERED in sand from the previous renter. Because I did not wish to be charged for a dirty cab, I did my best to vacuum the sand out of every single crevice, including the entire dashboard. Also, the passenger side mirror was broken. When we got on the interstate it would flatten to the door. Had to stay in the right lane for safety. It was previously cracked and had a repair attempted. Please fix it. Soon.
LAURA MThe workers at the Livingston, Louisiana store are amazing! They’re professional and treat you like family❤️Highly recommend this store!
Beverly W