Equipment was cleaned, the interior was messy from previous usage. Customer service was low, bad experience. The individual at the point of return was rude and very unprofessional. Surely never going to use the service again.
Bennett A
Chevron Food Mart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Loganville, GA 30052
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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The person who checked me out and helped me didn’t have any customer service. They kept taking customers over me while I was trying to check out the rental when I returned it they overcharged me for gas. I took her before and out the picture they had two other charges on there was not accurate so I had to call to get those taken care of When I return the rental. He didn’t want to come check it out. Very poor customer service.
Melissa FNothing to improve. The service was outstanding both for the pickup and return of the equipment.
JERILYNN ETook forever to get the truck checked out the man at the convenience store was no help. The blankets I paid for were not in there. I did not get credit for those and you charged me $25 cleaning fee. I'll never use U-Haul again.
Randall GYou need to have personnel on sight that can help with the rental. When the app is not working correctly, its even more important. It took us 2 hours to pick up the truck because of app issues.
STANLEY W