The manager was rude and I paid $7 for a 2 wheel dolly and it wasn't in the truckBrian B.
Trailer Rental & Towing in Londonderry, NH at Rightspace Storage Londonderry 2
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Londonderry, NH 03053
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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The experience was what I hoped for. Quick, professional, no drama and a great experience. Jose was awesome!Steven D.
Excellent service!Ray P.
The truck was dirty when I picked it up. Food and the steering wheel was sticky. I cleaned the steering wheel so I could drive it.Tammy D.
Please thank your employees for being so helpful and pleasant.Kathleen G.
The nicest service I've received in a while. Professional and efficient. Van needs windshield wipers! It wasn't raining but when it does it will be needed!Steven C.
It was a great transaction. No issues whatsoeverJohn R.
Make sure trucks are inspected (stickers placed on the truck for previous damage) and cleaned inside prior to the customer leaving with the truck, twice now, renting from this uhaul company, they didn't have the truck inspected, and ready, I had to wait and inspect it with them to point out previous damage, instead of going and inspecting before I leave, they had to add stickers while I was waiting to do my inspection inside, and out, and check miles. It slows down the customer, who may not always have the extra 15-20 min. To wait for that to be done with you there. The second truck we rented, was absolutely disgusting inside, sticky floors, cup holders, the breaks were unbelievably squeaky, and not easy to see due to there was a head light 80% dead.Crystal C.
Did a drop off after hours. Got my receipt and confirmation of drop off around 8am the next morning. Very please with the communication.Thomas L.
Very easy pickup and return. Lots of photos to be taken but it makes dropping off during off hours easy. Very friendly staff at this location. Very helpful!Richard S.
Jose was awesome. I originally rented a 10' truck, but when I saw the size of it I asked if I could rent a 15' truck instead. Jose took care of it with a smile. Great rental experience!STEPHEN A.
Nothing! Everything went well and service was pleasant and professional.Kim R.
Van was dirty inside. Had a low front tire and would have taken a long time for a tech to come out. Only a pick up spot no other trucks on site. Brakes sounded tiny and driver mirror was cracked. No back up camera available. Mirrors shook while driving making rear view hard to see. Service from attendant was great and she noted all complaints.Michael C.
Jose was awesome, very thorough and polite, was able to get me on the road in a timely mannerJOSHUA B.
Pick up process was a nightmare worst experience I had and I have rented several haulsJoshua M.
The online drop off app did not work, spent over an hour trying to return the truck online and app kept freezing or disconnecting. When I took pictures as required app stated no enough storage space and would freeze. Had to keep truck overnight and try again in the morning and finally was able to complete.Galen S.
Very quick and easyJohn M.
The merchant must disclose any charge to the customer before applying any hidden fees to a customer contract. For example I noticed a $14 charge for what is called "Safe Move", which I knew nothing about until I returned the truck. I asked the merchant to remove the charge but it still appeared on my credit card. Last, the $19.95 cost to rent a truck is so misleading that it is a joke. The actual cost ended up being almost $120 when all is done. It looks like UHAUL will only have one time customers when the true cost is revealed after the rental.Paul R.
Great location for safe parking of you car while using the rental truck. Friendly people to work with.DENNIS A.
There's very little I can think of that would improve upon your current service(s). All in all it was a very pleasant experience, and one I'll repeat should circumstances demand.David M.
Although truck was clean, tears in the drivers seat leaves a less than stellar impression.steven Z.
Tried to use the app to speed things up. It stuck on â€œapprovingâ€ me. After about 10 minutes of being patient, I just went in to the location to do things the person to person way. The approval to proceed with my rental was sent to me via text message about 30 minutes AFTER I had already returned the equipment. Total waste of time.Jason P.
Overall bad experience. Ramp did not have hooks to latch on to truck making the loading and unloading more difficult. Drop off location was closed on Sunday when I dropped off vehicle. Uhual has charged me for extra day as result. Also charging me for incorrect miles and for the "additional" charges 3 times. You get no paperwork until you pass truck in, "everything electronic". My credit card has been charged about double what it should be and now have to dispute the extra charge through a manager review that you can't speak directly with. Review can take up to 3 days. Would not recommend.Bill Q.
My experience could not have been any better. The rental procedure was quick and easy. The van I rented was in great condition. It was perfect for the amount of items I had to move. Drop off was also quick and easy. I will definitely recommend this to others.Mark B.
Nothing. Jose was great and extremely helpful. After the day I was having he turned it right around for me!Justine C.