Had guaranteed reservation. When I went to pick up, truck was visibly broken. Guy never did a walk around b4 renting. Checked me out, charged my card, I walked around and truck b4 driv8ng and truck was broken and needed to be towed to be repaired. Asked guy didnt he even look at truck and how do i get my money back and get a working truck? No kidding, he said call the 800#, locked his office door, got in his car and left me stranded!!! 5 hours later with the 800#'s help, had to drive 1.5 hours out of my way to FL, at my expense to get another truck to move that night. By that time i lost my workers that i paid to help load. Total nightmare with no UHaul compensation!!
RITCHIE B
Maxx Auto Express LLC
(U-Haul Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Valdosta, GA 31605
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The truck sounded like it was barley running and the dolly didnt work. The guy was on his phone the entire time and i had to keep reminding him what we were doing.
STEELE VQuick and professional transaction
KEVIN JHave more blankets and other moving essentials available.
DENISE DExceptional service
MICHAEL J