This drop off is located at a gas station and there is not a lot of parking. The door is locked so you need to talk to attendant at the window. Gentleman didn't understand I was dropping off so I spend a bit of time trying to return the truck on the app. We asked him again and he said - oh I thought you were renting. We gave him the key and off we went.
BRIAN R
Long Beach Energy Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Long Beach, CA 90813
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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If extending time, call U-haul customer service line, the 800 #. I tried calling the location where I picked up the truck and nobody answered. It was frustrating not reaching anyone. Then I called the 800 number and the rep on the phone, Tina, was fantastic! I didn't have to give her any info since she search my reservation by phone. She already had my info beforehand and extended my drop off time by 3hrs. Thank you, Tina, for the quick and courteous service!
PACHENG YEasy and simple process to pick up and drop off. Conveniently located at a gasoline station so truck can be refueled before returning.
Scarlett LThe two men at the gas station who helped me with the check out process were super sweet and kind and they made me feel comfortable. Thank you to them so much. Also thank you to the woman who found the facility and truck for me. Uhaul facility was near my home and storage unit. Great service for such short notice. I am extremely satisfied
JOSEPHINE PEverything was great and convenient!
DAPHNEY H