The towing place is great, but the experience with uhaul and the app was horrendous. If you have any other option, do not rent from uhaul unless the towing company can set you up. App doesn't work well at all, had to get support from uhaul on the line multiple times in the freezing cold. They have you verify your info over and over and even then, if something goes wrong, they will just kick you out of the process and make you start all over. Five stars goes to Northside Towing and 1 star to uhaul only because the second person that verified my info didn't immediately kick me out and say "sorry we couldn't verify you, you will have to wait for a uhaul agent to come on site" like the first person did. Just wow. I wasn't compensated for the time lost and had to pay more out of pocket because of uhaul's terrible app and support team. Also, why have the person take a picture of their face and then immediately have them do it again during the next verification process?! Bad app, bad service, bad support. Wasn't worth the hassle. Overall, it took an extra hour in the freezing cold to pick up the self-service uhaul.
Shawn W
NORTHSIDE TOWING LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Longmont, CO 80501
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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always friendly and helpful, nice place to drop in Longmont, very convenient and easy to get to.
MELVYN PThe ladies at the office were real helpfull friendly and knowledgeable
JUAN Tscheduled to pick up truck at one location - this was changed several days prior to a location that did not have space to park my vehicle while i rented the truck. Additionally, this location did not have all of the moving equipment that I ordered.
MICHAEL ZThis is the most convenient location in Longmont. All employees were courteous. It’s my go to now.
ALEXANDRA A