The cab of the truck was dirty, but the cargo area was swept. There was a confusion about my overall mileage upon conclusion of my on-line close out; incorrect calculation. The staff at this location was very friendly and helpful.Martin P.
Trailer Rental & Towing in Longview, TX at Cubby Hole Texas
(U-Haul Neighborhood Dealer)
Longview, TX 75605
Services at this Location:
- Mon-Fri: 9 am - 5:30 pm
- Sat: 9 am - 3:30 pm
- Sun: Closed
Special Operating Hours
- 7/3/2021: 9:00 am - 12:30 pm
- 7/5/2021: Closed
- 24 hour customer return
One-Way and In-Town Local Rentals in Longview, TX 75605
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Good location and nice experience. We will most likely use this location for a storage unit soon due to the first month free because we rented a trailer from here.Randy james N.
Very friendly customer service, very clean site and professional employees.dexter jerome G.
Nothing at this location. The owner stayed late and made sure I was on my way. He went the extra mile to help us when we really needed it. Great guy!JERRY B.
I've used Cubby Hole numerous times and recently recommended them to a friend. Bill is professiinal and top notch.mary E.
Excellent, professional service!WILLIAM B.
GPS for this business takes you somewhere else. Had to turn around to find it.Bil M.
None needed very friendly & helpful!!Ellen W.
I was charged for extra mileage. The beginning mileage was not correct. I took a picture of the starting mileage, but when I was emailed the receipt, the mileage that was put on there was 53 miles more than what I drove the vehicle.Jason Joe G.
The lockbox is not clearly identifiable. Once we did find it, all it was, was dropping a key behind a glass door. It did not seem all that secure. Anyone could easily break the glass, grab the key and steal a van.Chad B.
This is a neighborhood location where the owner/manager took care of me himself and was extremely nice and helpful. I have rented here many times and will continue to do so.GEORGE L.
I went to pick up my truck but it was not ready for pick up. So I had to wait a while. Would have been nice to be able to just walk in and get the key and be able to drive off. The cabin of the truck had sand on the floor bed.Nobuo T.
Cubby Hole was my make up location since my reservation was at White Oak Muffler & Brake which was closed when I arrived to pick up my confirmed rental. I called the 1800 number and the agent there was very helpful in finding me another trailer, though 17 miles farther away.Charles E S.
Greeted with friendly conversation and a smile. Very little wait. Very nice to deal withHal N.
Everything was perfectKristan M.
Upon return of rental I used for 2-3hrs, approximately 30-35 miles...the lady at the front desk checked my truck in and told me the gas tank was under half and that I had driven over 100+ miles. I picked it up with a full tank, mileage good and somehow the mileage changed?? I noticed she was on her computer looking up the truck info..by all means she was acting weird like there was something up. She wouldn't let me go back out to the truck to check the gas and mileage with her. Finally after me saying this isn't right and so on we walked out together. She jumped in pretty quick and wow the gas was back on full!! Mileage was still weird even though I didn't drive 100 miles. She was acting all weird saying you know these trucks are faulty and have bad gas gauges or something so the gas gauge is never right. She tried to charge me for the extra miles I didn't drive. Minutes later after proving my point she said she would meet me in the middle with price...still not right as I agreed just to get out of this place!! She calls me back an hour later to apologize and told me that someone went into the computer and wrote the mileage down wrong or something..never using this place again.Tommy G.
The employee went out of her way to meet our needs.bryan andrew M.
The truck was there, but it was not your typical store, as they had almost no other trucks or trailers like where I turned it back in. They only had 1 dozen blankets available when I had ordered 2 dozen. The truck also had an unmarked dent on the skirt, so they had to search for the stickers to mark it. UHaul was not their primary business. The engine made a lot of noise, but the tires looked good and the AC worked fine.Stephen Connor S.
The site owner is very friendly and efficient. Couldn't have been a better experience.LEE B.
No Problems.ben M.
The whole process was horrible I kept having to call about knowing what time to come pick it up then out of no where it was a depositshantoria J.
I had terrible days dealing with uhaul I booked in advance reservation got changed by a rep who contacted me to change it I asked for closest location ended up having to travel 15min to the new location this morning only to find I could not check out self serve contacted the uhaul 1800 number they advised me to go inside the reps inside of uhaul were gone and was directed by someone there that they'd be back 3 hours later they had to be sent to another uhaul location 15min away very terrible dayApril D.
They didn't have the correct truck ready. The trailer blinker didn't work. The computer was giving the associate fits. There were no other trailers available to tow my vehicle with. I ended up having to leave my car for someone else to pick up. This also made me late for my movers and I had to reschedule my internet installation which was set for two hours after I should have arrived had I left an hour after i intended to leave. This was not a good experience at all!Richard keith A.
The pick up location was very professional and helpful. A great representative for U-Haul!Mark S.