Thank you
ISAAC N
Akash International LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Louisville, KY 40206
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Your website allowed us to rent a 10’ truck from Kentucky to Dallas, but when we sent to pick it up, we were told the 10’ trucks were for local use only. It took an hour to clear it up and I had to pay extra for a 15’ truck…which I didn’t need.
Vicki ROn 10/3 I reserved truck at Crestwood location for 10/11. Day before I get call have to pick up truck in Louisville. This added additional time and miles. I called back and asked if truck could be brought to Crestwood, was told no. There were 8 days to make sure the truck I reserved was at Crestwood, obviously I picked that location for convenience but also because I had used them before, they were amazing to work with and I wanted to give them repeat business!
Samantha CPicking up a 10' box truck took almost an hour. Multiple attempts trying to use the app to pick up the vehicle ended with a notice that no equipment had been assigned to my order. Another couple showed up also with a reservation for a 10' truck and there was only one on the lot. After much back and forth, I was able to rent the truck, but had to resubmit all of the info from the app to the employee at the counter who was very difficult to understand due to a language barrier. When dropping off the truck, somehow my 12 mile, $19.99/day rental turned into $98.97 plus $10 gas. The person at the counter was also very difficult to comprehend and couldn't explain the additional charges in any way that I could understand. $19.99 plastered all over the truck and online is bait and switch, plain and simple. Buyer beware.
Dean EWe put gas in the uhaul at this location. The gentleman said we owed $10.05 after that for gas. We paid in cash & turn around 2 weeks later we still owe Uhaul $10.05.
KATHERINE R