This was the worst moving experience I have ever had. Missed dates to move my pods to new home caused my family to be without our necessities and resulting in us spending money to live in our new home through buying new clothes etc. The lack of uhauls job almost cost me closing on my new home. In addition, the pods were not scheduled to come to my new home. I played phone tag all weekend trying to find someone to help me and no one could help me solve my problems. I tried to reach someone higher up and could not find anyone. Customer service and planning was terribly done and almost cost us a new home. I will never use Uhaul again. I expect to talk to the general manager who was supposed to call me but has yet to fill that promise. I will be reaching out again for some sort of compensation.
Cary M
Motor Group
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lyman, SC 29365
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Great people to work with!!!
LEWIS PEverything was great customer service was amazing.
WILLIAM RBest location i have ever dealt with for a rental.
JAMES CGood customer service. Easy to access the trailer.
JOEL M