They kept changing the location. Never heard from dealer with a code to get the key from drop box. When I got there no one was there. Called backed to back and still no answer. I had to call the toll free number for U-Haul. They couldn’t reach them and apparently they had not put the info on the 24/7. They wanted to send me 15 more miles away which would have put 30 more miles for me to pay. The local people finally called me back and I got my truck thirty minutes after pickup and returned it 2 1/2 hrs early. Pitiful service for almost $90. The lady I talked to at the 800 number was supposed to give me $50 off. That didn’t happen either.
Peggy S
Amplified Kustoms
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lyons, GA 30436
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Tried to charge us for not leaving enough gas in it when we actually left more gas than when we picked it up. Put a 57.00 charge on us after we dropped it off. Called 1-800 # and they removed the charge.
ANGELA LVery helpful returned my call in record time!
Clara YIt was an auto body shop...no desk, entrance, or personnel, I had to tell to get someone's attention
ROGER MFriendly, helpful people.
DANA R