They charge $20.00 as cleaning charge. Which I see first time see in U Haul
Monirul M
Pack & Go
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Macon, GA 31206
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Terrible customer service Rep. You don’t believe in accommodating your customers even when it’s your company’s fault , from reservations at non existent locations to locations with no one there . My experience was terrible
Damien DI made the reservation online , I went to the pick up location at the scheduled time; they advised they did not have the trailer. The gentleman also said he doesn’t inventory trailers but U-Haul shows them on website. I then called U-Haul for an alternative pick up site; I was sent to Eisenhower Rd location, when I got there no one was there. I called the handwritten number on the door and he said that location was closed, directing me to a third location. I arrived at the third location and no one was there to help me attach the trailer. The trailer is heavy but I managed to attach it by myself. Overall not a pleasant experience.
Eric RA1 service!
Derek CU-Haul's wide range of equipment options and convenient locations make it a top choice for moving and storage needs.The staff at U-Haul were helpful and professional, making the rental process smooth and efficient. Raphael is the best. He’s so helpful and knowledgeable about everything. I will be using their location again and referring other customers to them. Also, U-Haul's competitive pricing and flexible rental terms make it an attractive option for those on a budget."
Kimberli H