Very professional and helpful staff.
Trailer Rental & Towing in Madison, AL at Safe Mini Storage #2
Moving to or from Madison, AL? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Madison, AL 35758 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Madison, AL
Cargo trailers in Madison, AL are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at Safe Mini Storage #2!
Utility trailers are perfect for towing large or oversize cargo in Madison, AL 35758. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at Safe Mini Storage #2 provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Madison, AL and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Madison, AL online today!
Trailer and Towing Supplies
I returned my equipment in the allotted time period at the location provided to me. I just received an email stating the truck was returned to Madison, AL on today and have already been charged again. I paid 1299.24 when I picked up the equipment. Today I was charged 832.
See previous comments.
The AC system went completely out to include loss of any air movement in the cab. Entire trip was in extreme July heat on a Sunday thus unable to obtain a replacement and was not going to wait 1.5 hours for a service truck on the side of the road.
Dropped off and walked away. Very simple
Everything was very good except for when I was finished at 4:00 in the morning and I was turning the truck in. I was ready to go to my new home because I was beat down from everything that I had moved. And before I could leave the parking lot I had to take pictures of the cab, take pictures of the back of the truck. I understand why it needed to be done but that was the last thing I felt like doing at 4:00 in the morning. Also, I feel like $0.79 a mile is a little steep but luckily I was only moving 11 mi away and had to make two trips.
Great customer service. Josh was great.
We came to this location because another u haul dealer in town gave us horrible customer service so we cancelled. We decided to give uhaul one more chance and the agents at Safe Mini Storage were excellent.
I have rented many uhauls in my life and overall had good experiences. This move was a little difficult due to no ramp on the 10 foot truck and the appliance dolly we got was broken and really couldn't use due to no ramp. I didn't realize that there was no ramp until I went outside with employee to look over the truck. I did ask her if she had a larger truck that had a ramp and offered to pay the difference. There were 3 other larger trucks on the property but I do understand that they were already taken. I was upset that I had to drive 25 miles one way to pick up the truck, most of my money was spent on the $50 for miles. We are building a house and moving in with family until it's completed, we are storing everything in our current house and will need to rent another 2-3 trucks. I am unsure if we will rent from uhaul again as there are three uhaul truck providers within 5 miles of my home.
The van was dirty on both the outside and inside. The equipment worked and operated as it should.
Person on duty had absolutely no idea we were returning a trailer that U-Haul had asked us to return along with our truck. The place where we picked up the trailer didn't know we were picking it up and the place where we dropped it didn't know we were dropping it. I completely blame U-Haul for not managing and training its contracted people and employees correctly. I will never use U-Haul again.
The lady was very helpful and knew the equipment well
No one was on site and so it's difficult to rate customer service.
I tried for 10 minutes to Share my Location (in the rain...ugh), but couldn't share it even after making sure location service was on and even after tapping â€œShare My Location,â€ within the app on my phone. The truck I rented was on site before the return time, but my phone did not let me share. As a result, I had to pay a $20 convenience fee. CHECK YOUR PHONE before you leave the site to make sure you're able to share when returning after hours.
The lady who helped was very nice.
Website pickup needs lots of work. Malevolent to deaf ears about estimated millage.
Please work on the â€œShared Locationâ€ functionality of the online Return feature. It took me 28 minutes and numerous attempts of trying to use the online Return feature which resulted in a failure to connect. Two different devices were used to ensure that the problem was not caused by faulty equipment on my part. Furthermore, several attempts were made to contact the Service Department via phone to get the issue resolved, but after several minutes of waiting the phone calls were disconnected. If not for this issue, I would have scored the company an Excellent rating.
Pleasant and easy process.
Customer service was awesome! The lady walked me through the process and took time to answer my questions. After realizing a feature I wanted wasn't on the truck I reserved she went back and adjusted to put me in a larger truck and didn't even act irritated by the extra time it took. What I didn't like was the process to return the truck after hours! Please consider providing free guest WIFI for those who don't have unlimited data on their phones. The after-hours return process is lengthy and can be frustrating after an already exhausting day of moving.
Melissa did a fantastic and professional job with this rental!
I was charged for two rental periods but I picked up the trailer and dropped it off in the same day and had the trailer for less than 8 hours. Not only did they double charge me the rental rate, they also double charged me on the insurance.
Have no complaints. The gentleman I spoke with was very knowledgeable and helpful. Great customer service.
The 24/7 online checkin was way too confusing- if it had not been for a Uhaul employee seeing me in the parking lot- I would not have been able to check out the truck.