I was given a 5X8 trailer. About 2 blocks from the rental location, the trailer that the person at the rental location hooked up to my vehicle unhooked from my vehicle. It was caught by the only one (of two) safety chains that remained hooked up at the time. It did not appear to damage my vehicle, but it was already getting dark and I have a dark colored vehicle. I got the trailer re-attached to my vehicle and returned to the rental location to ask for a switch. As I pulled up, I was met by that person who said that she was about to call me because the trailer that I was given had an issue with the hitch. Really??? I was issued a trailer with known mechanical issues??? Not necessarily a problem with this location (I don't know), but there has to be a way in the rental software to flag a bad trailer and make sure it does not get rented until properly repaired.
TIMOTHY S
Mini Storage of Magnolia
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Magnolia, AR 71753
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Customer Reviews
- 4.5 Average Customer Rating
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Maybe explain the check in process
ASHLEY Hthey were there when I needed them! nuff said lol
RANDALL HThey where closed
JOSEPH TThe person was very nice and the price was good.
STEPHANIE B