Charging extra and not having the truck on the lot is extremely inconvenient. Won’t be renting from here again.
Kairo H
Agawa Rentals LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Manistique, MI 49854
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Customer Reviews
- 4.0 Average Customer Rating
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Gas was less than half full when I picked it up, but when I got it to the Dam Toy Store in BR, they charged me an extra $120! The equipment is stored off location across town bc their parking lot is filled w trash and broken equipment/rentals, their shop (Agawa) is FULL of trash and filth and they have an “I don’t care” attitude. I am extremely happy to say I will never have to do business with this company again and hopefully never with Uhaul again either. What a headache. Oh and this is the 3rd time I have had to work with this company and every time it has been very unpleasant. Uhaul needs to open an investigation for the Manistique location and hold this shop accountable; what an embarrassment to the brand. And IDC if they’re natives, that’s not an excuse to half ass the company and services they offer. They NEED to be reported to BBB ASAP!
KARA WThe worker that helped me was very rude and made me feel as if I was bothering him when I came in to pick up the trailer. When I picked up to the trailer the worker came out and took a picture but did not check to make sure the trailer was safe to tow. There was a car battery sitting on the back of the uhaul trailer that went flying off the trailer into the road when I pulled out of the lot. I also did not get the dolly I rented to use when I picked up my rental trailer.
Chantyl PI was worried when I got to this facility because it was closed. The open time states until 7 pm. Made a phone call, and they brought me the trailer. Other than that, I was happy,
Johnathon CTruck wasn’t ready when we were scheduled to pick it up. Took an extra hour to bring someone in who could help us.
John S