We called when we dropped it off, the 800 number because the drop off was closed. We thought that was the end. We'll, 3 weeks later we received a call from you, asking where the trailer was. First off, it shuts have been documented when I called to tell them it was there. Second, why did it take 3 weeks? Why wasn't it checked in the next business day? We drive by the store a few times a week and it has been in the same spot. I'm not happy about how long it took to be checked in and that she didn't document that I called about the return. Very bad business.
Jim S
Agawa Rentals LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Manistique, MI 49854
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- 3.5 Average Customer Rating
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How U-Haul Reviews WorkDropped off car trailer day after he called a day before rental was due and I was surprised and then the trailer wasn’t even entered as returned for a week and the rental truck I dropped the keys in drop box because nobody was around and trailer was not marked as returned for almost a week and got a call from U-Haul asking why I hadn’t returned the U-Haul 5 days before when it was due and it had been sitting at the drop off for 5 days.
TOMMY EThe team at Agawa Rentals helped me with where to park the trailer, and how to use the app for completing my rental transaction.
David BIt was a great experience so easy to do . Have more size options of trailers .
Robert WTrailer had wiring issues and lights were not working. Had to have a friend tape wires together in order to work.
TERRI W