The place we picked up from didn’t know we had a reservation. It took an hour to figure it all out. Plus they don’t take payment there.
Jennifer W
G Auto Sales
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Mishawaka, IN 46545
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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the miles on the receipt are wrong. When I picked up the truck I reported that the miles on the contract were wrong and they said they would updated and I would not be charged extra. I received the invoice and was charged 140 extra miles ($69.04) BUT I DIDN'T DRIVE THEM. This is absolutely iuncorrect!!!
Carlo TNo one was there it took forever for them to check in the drop off
Tina PThe location was not necessarily an issue. Actually contacting the U-haul staff at the location was not possible. When I received my confirmation 2 days prior to pick up the time was wrong. I tried for 2 days to reach them by phone. Twice someone answered then immediately hung up. When I picked up the U-Haul there was no U-Haul representative on-site and the staff on site could not reach anyone so they did not know which truck to give me given I had a one-way reservation. He eventually just picked one after not being able to reach anyone at U-haul for 15 minutes.
Dawn R- I received none of the equipment I paid for like furniture pads and dolleys. - The pickup instructions on the app do no match the system they have in place. For example the key was not in the lock box and I had to track a guy down that watched me try and find my key for 10 minutes. He then said oh I have the keys.
Colten K