Trash the app and start over. Train your associates proper etiquette and customer service skills. Give proper explanations to your customers about equipment availability , instead of canceling a reservation after moving the reservation without approval. Shame on uhaul.
Melissa C
Cobb's 2
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Marianna, FL 32446
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I dropped the trailer off after hours. The process was easy. When I used this location to drop off before, the rep was nice and the check in was seamless.
Jonathan CThe U-Haul rep seemed a bit rush. He probably had a lot going on. He was respectful and prompt. I used this location because they had the best reviews in the area. I was satisfied with the service. This may be a comment more for U-Haul corporate or for internal U-Haul SOPs: I was charged $11.00 for 11 extra miles. I think these miles were for mileage from the pickup location to the house I was moving from and / or mileage from the house to which I moved to the drop off location. I would have preferred to include these miles in the total allotted mileage by accounting for the driving to and from residences on the front side. I did no extra driving beyond the minimum necessary to get from point A to point B.
Jonathan CWas only told to drop the keys and left. No official closeout of rental.
Christopher BHave more on hand
CURLY P