Terrible customer service
Nikhil A
V Mart Convenience
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Markham, ON L3R7B3
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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There were no instructions on how to start the truck. I spent a long time trying to figure it out, only to realize that the battery was dead. It was extremely cold, and I was freezing while waiting for someone to help. After the truck was jump-started by a CAA representative, there was very little gas left, so I had to go to a gas station immediately. I filled up about $140 worth of gas. However, when I returned the truck, there was no refund, even though the fuel level was more than 1/4 higher than when I originally received it. This was a terrible experience, and I am certain I will not be using U-Haul again.
Kwok LThe employee was being rude and impatient, firstly attempted to charge me for gas though the gas level was higher than when I picked up the truck, then he added a CWD fee of 16$ without notifying me and I have to call their customer service for a refund. Today, when I check my credit transactions, I found a charge of 232.72 dollars.
Litian JIt’s over charged. Actual price is 67.91 and they charged 73.51. Can you refund it please
vidura kYou guys charged me cdw, i dont know what that is.I didnt agreed to any insurance
Vaishali V