The drop off process was very quick and easy to accomplish.
jeff g
Prestige Auto Sales
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Mastic, NY 11950
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Customer Reviews
- 4.0 Average Customer Rating
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This location in mastic are a bunch of scammers. DO NOT GO HERE! I went there in the morning for my scheduled reservation time and nobody was there. I even waited a half hour longer and the door was still locked with Nobody there… so I left and rescheduled to a different location. A day or later I get an email and a txt saying I owe them money. They made it seem like I rented the van, put miles on it and used gas, when I never even got to rent anything cause NOBODY WAS THERE. Since this place did that to me I was flagged and couldn’t rent a van a week later at a different location. Thankfully the other location was able to help me rectify this issue that these scam artists at 1540 montauk hwy in mastic tried to pull. I don’t understand why people have to do things like this cause of their screw up. So they try to screw over some random person. The person who did this to me, which was most likely the manager should be FIRED! The worker at the other location along with his Uhaul rep both found this very odd and suspicious. It just did t make sense to them. What’s funny is… they first thing they get from you is your license plus your card with the payment and your signature and none of that was on record for me until I went to the other location. U-Haul seriously should look into this and fire the lowlife who caused this. I hope nobody else goes here cause other reviews say this place double charges people too so be cautious with 1540 montauk hwy in mastic U-Haul. They are just straight scum bags and scammers over there. I rate this location no stars if I could. Smh
SEAN Mowner was very friendly and worked with customer to assure a smooth rental experience.
Michael FThere was some kind of poop on the passenger seat and the entire truck smelled. When we told the rep he took a piece of paper towel and rubbed the seat and said that’s all he could do. If I didn’t need the 26’truck as bad as I did I would’ve left right there without the truck. It was so bad we couldn’t put the heat on and had to keep windows open. I have made a formal complaint but have not heard anything since
lisa tRodrigo was very good to deal with and provided answers as i have never used this service. Good guy and friendly..
Lawrence W