There was some kind of poop on the passenger seat and the entire truck smelled. When we told the rep he took a piece of paper towel and rubbed the seat and said that’s all he could do. If I didn’t need the 26’truck as bad as I did I would’ve left right there without the truck. It was so bad we couldn’t put the heat on and had to keep windows open. I have made a formal complaint but have not heard anything since
lisa t
Prestige Auto Sales
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Mastic, NY 11950
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Rodrigo was very good to deal with and provided answers as i have never used this service. Good guy and friendly..
Lawrence WThe equipment wasn't on site, I called cancel the reservation they made a refund and then they charged me again. Horrible experience. Supposedly they are going to refund again but this is a joke
Diego CI found the location very Convenient and within walking distance from my home. The hours were convenient for renting a U-Haul vehicle after work in the late afternoon. Choice of vehicles covered a wide range of needs as I rented a cargo van to pick up a glass shower door and 2 Anderson windows which were too large for my sedan to use. The prices were very fair and fully explained. The Van was almost brand new and was very clean and the A/C was nice and cold on this humid day so driving was a relief from the weather. Thanks, I look forward to using U-Haul, and this business manager Rodrigo's location in Mastic, NY in the future. Sincerely, Jerry Goldsmith
GERALD GBetter commcation, once you have all of my credit card info, I have to travel and take what ever location, with you not giving me any extra.
Roscoe C