I have been driving for over 50 years and in that time I have rented numerous trucks from U-Haul and competitors. This experience, renting a U Haul truck from Kelly Chevron Food Mart in McDonough GA was by far the best ever. They showed that they really cared that I had a good truck and made the process a good experience.Lonnie A.
Trailer Rental & Towing in McDonough, GA at Kelly Chevron Food Mart
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in McDonough, GA 30253
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.0 Average Customer Rating
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Waiting on my $50 that was to be taking off after my return . My reservation truck was not available and had to be rerouted to 3 total placesChristy D.
Great service, great price, I will do it againcarlos S.
Truck was damaged, issues with wheel seals, and over charged on rental.JOHN B.
Make sure truck is clean and working properly.Bradley L.
Very fast convenient service wonderful would recommendHEATHER T.
The equipment was disgusting and dirty. I had to sweep a d mop the truck before use. Also I ordered a dolly and was told they didn't have any upon arrival so I had to spend extra Money and waste time renting one from Home Depot. If I would have known that I would have went with Penski. Overall I will never use uhaul again ever in life.Anthony D.
Make drop off closer!Raphal P.
Got accused of stealing tags because was trying to get scan in service to work was told only going to be charged 60 and was charged a 120!Heavyn M.
Excellent value. That location made it accommodating, quick, easy, and excellent customer service, I will recommend this location to other potential customers. Thank you!Norma C.
Fill the tank with gasWinston A.
The online app is super slow, it took over 30 minutes to go thru the process. The other problem was we wanted a dolly but did not get one. Left a message in the store about not receiving the dolly and just wanted The $7 charge to be refunded or returned. Still waiting to hear from someone.Wanda H.
The truck was nasty on the inside and in the trailer too.Derrick F.
Did not receive all items that we ordered and paid for.Derrick B.
I inadvertently went to the wrong loaction to pick up my truck. The owner transferred my reservation and I was able to get a truck. Great customer service.Rosani R.
He wasn't helpful at all. He didn't show me the truck. The truck was filthy. I will never get a truck from this location again or tell my friends and family to go herePamela D.
Stop allowing these ppl to rent trucks they are rude unprofessional and did I mention rude I will never rent here againLogan M.
For drop off onlyAugust M.
Manny, the person who runs this location was not there when I arrived at 09:00 to pick up the 26' truck. The lady who works at the convenient store said she had nothing to do with U-Haul and then gave me a key. I went out to the truck and it would not start, battery was dead. The lady called Manny and he went somewhere and picked up another truck. He arrived at his Chevron station at 10:30 with another truck. I walked up to him and ask is that my truck and he walked past me and said "in a minute" in a rude tone of voice. I waited outside for awhile and went in. There was confusion about how many blankets I had rented, it was supposed to be 12 for a charge of $10.00. He told me I rented 1 blanket for $1.00 and showed me on his computer screen. We got the blanket issue resolved. I was supposed to be notified via text and phone where to return the truck. I never was notified so on Saturday I called U-Haul to find out where to take the truck. I've got to check with my credit card company to see if I was billed correctly since Manny did 2 different contracts and I was told I would receive a $50.00 refund, WOW... I was also told the Regional Sales Manager would contact me regarding all of the issues I've had with U-Haul. Guess what, NO phone call. Thankfully I will never have to do any business with U-Haul again.Roy D.
Get newer up to date vehicles overall love local rental versus company it less paperwork and less time consuming local rental in and out drop off love it and getting receipt thru emai the best. Thanks job well donePhil A.
Clean the bathroom of location.Mark H.
Provide a receipt for online orders. The store claimed my credit card was declined when ordered online and needed to provide it again. The person at the store called my credit card number out loud several times to someone she claimed was her boss.Michael C.
I was simply handed a key to the truck. I reserved one appliance dolly and two furniture dollys. The latter was not available. I had to call and find another Uhaul facility on Avalon Prkwy (Ga) to rent them.after returning truck and ALL equipment. I turned in the keys and NO ONE asked me about the service, After I returned home I was charged $160 for a missing appliance dolly! After spending another 30 mins on the phone I left a complaint. The next day I rcv'd an email saying my money would be refunded in 3-5 business days.donna S.
Tell people prices and fees up front. I reserved a trick online and they told me the balance due when I got there bit once I hot there they charged me $215 never againJimmy H.
Twice I have rented trucks at this location and experienced grow average customer serviceOluyinka O.