Turned truck in and was charged for 3 extra days that I didn’t have it. Tried calling and voicemail was full and couldn’t leave a message.
Uwe R
Pro Auto Salon
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Meridian, ID 83642
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Jordan was amazing in assisting getting the truck checked in, there was a struggle, when I created the rental I was picking the truck up in muscatine Iowa and dropping it at pro salon in meridian Idaho, I dropped it off a couple days early and then the next day I receive an email that it’s suppose to be dropped off somewhere else, Jordan assisted me in resolving this as well, as I said Jordan was amazing but as far as U-Haul I don’t know that I would ever use you again.
DYLAN OYou guys charged me for gas when I didn't get the tank full. Horrible services
Geovanni RIt's a difficult location to find with absolutely no parking I finally was able to pull around the back of the facility and the owner of the business came running out telling me that I'm blocking all traffic which is impossible because no traffic can go through it's a blocked off area so I said it's okay I'm moving it so I pulled back and I turned it around and moved it to a location that had an open spot and began to do the checkout on my own he ran back out to me and said did I tell you to park there with complete attitude and I said oh I apologize where do you want me to go he said I said the side of the building and he goes never mind just get out of it the vehicle I said it's a brand new vehicle he goes okay cool he goes why are you doing the check out I'll do it myself and I gave him the keys and walked away I met absolutely wonderful people in Boise and meridian Idaho this was my only bad experience it's about customer service he made me feel like shit and he was very very rude to myself and my wife
WILLIAM FWent to return truck and equipment. Called business at noon Saturday and a person said they were closed until Monday. Did not seem like he really wanted me to return it there. U-Haul customer service (Jasmine ) called him and set it right.
RICHARD R