The personnel at ORW acted as-if renting UHaul's was a nuisance. As an example, they pointed to the corner of the lot where my truck would be located through a solid wall, and said I'd need to match up key "tag" to actual truck. Might have been nice to say that was on back of truck at top... The equipment was very clean. But maintenance, possibly going back to new, was sadly lacking. The transmission mis-shifted in D (e.g. going uphill, was lugging until I manually shifted down: 2000 rpm at 50 mph!), truck only had 20k miles and driving VERY conservatively, only achieved 7 mpg (and 7.1 mpg from new?) vs. advertised 10 mpg. Return location printed the disclaimer wrt mpg. Which, having much truck driving experience, was DUH. Was actually bumped to this location from one close by on Main St. And it's across the street from another UHaul-only...
BRUCE M
Off Road Warehouse
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Mesa, AZ 85210
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Employees were extremely helpful and made drop off process easy.
ARTHUR BI ended up being charged $7 more than I should have. I even mentioned in the app when I turned the truck in. The app said I’d get a call and I didn’t
Rayha KPower wash outside of vehicle so it doesn't look so bad when picked u
RICHARD JA little difficult to find the entrance but overall a good experience.
CAROLE P