the vehicle was filthy, looking like it hadn't been cleaned for several months. The vendor was efficient and took care fo getting me on the road.
Kevin B
Mill Creek Shell
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Mill Creek, WA 98012
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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This location is just a Shell gas station and mini store. There was only a single attendant available to handle all store/gas/U-Haul transactions. I received no instructions other than being handed the keys. Unfortunately, the 20' truck had a major breakdown with only 1 1/2 hours to reach our destination. Due to a series of failures between the towing companies, it took nearly 5 hours to get a tow truck to us... My wife and I waited under a blazing sun and 90 degree temperatures for assistance. Not a great situation; fortunately a Oregon State Police officer stopped and inquired and generously provided us with additional water.
Preston GPerson there was unfriendly. Charged a cleaning fee was not necessary when nothing was even dirty. Only hauled 2 wrapped up rolls of carpet….overall price was deceiving as well.
HELEN SI don’t know who is responsible for billing. I was charged an excessive amount of tax on my rental. This is either fraud or theft. I will not be using U-Haul again.
CHRISTOPHER BClicking in the left front axle made me believe the wheel was going to fall off during a turn. Truck did not feel safe. Staff at location, speaks basic English, but hard to understand and extremely slow to do much anything.
JESSE S