Stop making the customer do all the work! We shouldn’t have to take all of the pictures and do everything ourselves! Provide customer service for goodness sakes! I will never use U-Haul again ever! And it was dirty!
Dawn B
G Auto Sales
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Mishawaka, IN 46545
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.5 Average Customer Rating
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Definitely have enough fuel in the truck, need to have the boxed in area cleaned and appropriate parking. I was told to park my personal vehicle across the street at another business.
Cindy BIncorrect mileage on u-haul truck rental contract when o rented it, it was less than what the odometer had shown I didn’t realize it until after the fact… now I’m being over charged for Miles I didn’t even use… Returned u-haul at 3:30 pm after picking it up that morning at 9:00 am… it was due back 9:00 am the next day it was not checked back in until after my return deadline that it was “overdue” or “late” and states I had it for over 23 hours…. When I dropped it off the same day at 3:30 pm the guy at the shop took the key and told me I was good to go that he would get it checked in for me … This place is corrupt un-professional and has lousy customer service… I would definitely not recommend going here for any of your u-haul needs…. STAY AWAY! U-haul needs to remove there services from this location… it gives u-haul a bad reputation!!
Joseph JMiles didn’t match the paperwork and charged for 400 miles extra instead of 70 miles. Gas was half a quarter tank and was dirty on the inside.
AALIYAH MRemove your uhauls from this location. They lied on my mileage and gas. There was no gas in the U-Haul and they are trying to over charge me. The people there wasn’t helpful didn’t come out to check the vehicle or the mileage before I left. This place is very unprofessional and I will not be paying for someone else move. I have photos from when I received the U-Haul but didn’t take any when I dropped it off I just simply let the man know that there wasn’t any gas in the U-Haul when I received it and he said he knows it’s ok but then try’s to charge me for the gas that was never there in the first place. The best advise I can give is to remove you items they are unprofessional and liars.
Jazmin C